Ryder said many of their customers come in three or four days a week and will have the exact same thing every time. That helps them develop plates named for certain customers. Being able to tell the kitchen staff they need a “Paula’s plate” and them know exactly what to prepare shows the bond the restaurant has with many of the customers.
Even if the customer doesn’t have a certain plate, they are treated like family from day one. Along with the choose three plate, which has a variety of quiches, salads and the like personally combined for the individual, Ryder said the blackened chicken spinach salad and the sandwiches on nutbread are the “most addicting.”
“I’d say we personally know the names of half of our customers,” Ryder White said. “One of our greatest strengths is our customer service. D’Lancer is tremendous out there.”
The Whites have also built their customer base through social media. Every day, the special of the day is sent out to Facebook followers along with a soup and quiche of the day.
“People know by that when we’re having their favorite soup or special, so they’ll come on in,” White said. “It’s definitely been a way to increase business.”
On and off-site catering is offered along with party hosting. Whistle Hill Café is open at 11 a.m. every day and normally closes mid-afternoon but stays open Fridays until 8 p.m. For more information on Whistle Hill, visit them on Facebook.