By BRIAN SMITH
“Doing the right thing” became beneficial for a number of Peach Tree Place employees this week.
Peach Tree, a Weatherford senior housing facility, received a regional Blue Ribbon Award from its parent company, Sava Senior Care, recently. Peach Tree Place Administrator Dee Ann Probst said Peach Tree was selected the best of 13 company facilities in the Fort Worth/Dallas/Waco region and was one of 22 award winners nationwide.
The award came from the highest overall scores in areas such as customer service, quality of care, environmental excellence and more. The program was developed about eight years ago in helping to develop solid business practices across company homes nationwide, according to Tony Oglesby, Sava Senior Care president, who was in town for the announcement.
“It’s definitely quite an accomplishment to win one of the awards, “ Oglesby said. “We have a lot of facilities vying for the awards each year.”
Probst said she wasn’t vying for the award itself. The 44 employees at the center simply try to “do the right thing” every day.
“We just simply go to work every day wanting to take care of our residents,” Problst said.
Probst said the center received perfect scores in both customer satisfaction and having customers say they would refer Peach Tree Place to others. Other items such as low employee turnover, no repeat requests to remedy a problem and others are considered.
Present employees who have been with the company six months as of Dec. 31, 2012, are eligible for the $1,600 awards. Probst said 26 employees would be receiving checks.
The award is nothing new for Peach Tree, having won the award four times since the program inception. Oglesby said company employees were skeptical of the program when it was first announced.
“We wanted to build a culture where taking care of the patients was a top priority, but employees weren’t sure the parent company would come through with the payouts because of some past problems with the previous owners,” Oglesby said. “The employees wanted to make sure we were going to follow through.”
Not only did the employees receive checks, but a party was held Tuesday at Willow Lake Event Center to celebrate the award.
Oglesby also said Peach Tree is one of the top performers in the chain because of its entire staff being certified in the treatment of Alzheimer’s, which claimed the life of Oglesby’s father.
Getting the certification was another way Peach Tree Place “did the right thing.”