Lt. Mark Arnett called efficiency the main issue for the sheriff’s office, and said SunGard was “head and shoulders above” the other contenders.
“We want you to consider this as an investment not only in the sheriff’s office, but in the community,” he told commissioners. “We want you to think about having this 15, 20 years down the road.”
Arnett described several advantages to the selected vendor’s law enforcement software, commenting on the messaging system, search capability and opportunity for the general public to access crime information.
With the messaging system, Arnett said, there’s rapid information flow between officers.
“If a deputy runs a license plate, and it comes back stolen,” he said, “instantly, everybody at work using the system will know.”
The software’s superior search capability will cut the huge amount of research time spent compiling reports, he said. Access to reports is immediate.
“Suppose we want to know how many burglaries occurred in Aledo on Wednesday night between the hours of three and four,” he said. “SunGard is the only system that allows us to do that instantaneously.”
The reports are also exportable into a map within the system.
“And anything you can see on the map, you can drill down into, see the report, see the suspects,” he said. “One of the things that’s specific about SunGard is whenever the user logs in, it gives them instantaneous information.
When a deputy logs in, we can set it up to where they can see all the crime that’s occurred in the last 24 hours [in their patrol area.]”
To communicate that information now, Sheriff Larry Fowler said later, deputies must attend a briefing, increasing “down” time and decreasing patrol time.
The software also lets the public identify, by map, all the crime that’s been committed in their area, Arnett said, even allowing them to generate a report online.