He said the software will allow Parker County to function more like larger agencies, like Tarrant County and the Fort Worth Police Department.
Many agencies, such as Tarrant County, the Denton County Sheriff’s Office and cities in the Mid-cities already have the software, he said, which would allow Parker County to search the records of those agencies, too.
Arnett said the software will facilitate connections between the sheriff’s office and fire dispatch.
“Whenever our dispatcher at the sheriff’s office receives a call and there needs to be fire dispatch, there doesn’t need to be any notification from the sheriff’s office,” he said, “It will automatically pop up on their CAD system.”
Arnett said the sheriff’s office looked at the Tyler Technologies upgrade at another agency and discovered it has the same problems they have now with the office’s current Tyler software.
Information Technology Director Trish Radford said the current product will lose technical support by the end of 2014, and it will take about a year to implement the new software.
She said other counties are integrating the Tyler and SunGard systems, showing the two are compatible.
“Law enforcement is information driven,” Fowler said later. “This system will put us way down the road. Getting information out in a timely fashion is a giant leap.”