Weatherford Democrat

Viewpoints

August 21, 2013

LETTERS TO THE EDITOR: traveler finds local transmission angels

Transmission angels

Dear Editor,

Recently I had an occasion to drive through Weatherford on my way to New Mexico from my home in Lafayette, La.

While in Weatherford, the transmission on my GMC Yukon started slipping and clunking into gear, and a “Check Engine” light came on. Of course, I had a major “aw shucks” feeling, not knowing where to turn, especially because I knew nothing about mechanical issues.

I stopped in at the local Firestone shop, but they advised me they did not do transmission work. When I asked if there was any shop they could recommend, they advised that Weatherford had the “best transmission shop” in the country and, by coincidence, the owner of that shop just happened to be seated in the lobby, as he pointed to a gentleman behind me. I then had the pleasure of meeting Greg Ducato, the owner of Phoenix Transmission Products.

I explained to Mr. Ducato what had happened and asked him if he could help me. As bad as the situation appeared, he tried to reassure me that there might be several minor solutions to the problem, other than replacing the transmission. He then directed me to his shop at 1304 Mineral Wells Highway.

With great anxiety I made it to his shop. The manager listened to my story and said they would be able to take a look at it immediately. I left to have breakfast, and prepare myself for the probable bad news upon my return.

When I returned about an hour later, curiously, my truck was parked away from the building. I went inside to see what they had determined. The manager said they had checked it out and felt that it was simply a “computer glitch.” They had reset the engine light and test drove it. He said I was “good to go” and there was “no charge.”

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